Service
RV Service Software That Keeps the Shop Moving
Most shop software was written for cars: one customer, one vehicle, one visit. An RV shop runs on units that sit for weeks, customers who live three hours away, and approvals that come by text at nine at night. AnyDealerOS was built inside a working RV service shop, so the repair order, the estimate and the customer's phone all agree.
From Write-Up to Pickup
What the Shop Runs On
Repair orders the way a tech thinks
Every line carries the complaint, the cause and the correction. Parts with markup, labor by the hour or a flat price, photos of what you found, and a unit picker that pulls the VIN and the customer from the record you already have.
Estimates approved line by line
Send the estimate as a link. The customer approves the lines they want, declines the ones they do not, signs on their phone, and can pay the deposit from the same link. You get a signed PDF and a repair order that matches what they said yes to.
A status page instead of a phone call
Customers check where their rig stands from a link on their own phone. Fewer calls to the counter, and the answer is the same one your board shows.
Online booking
Customers request service from your website with the unit, the problem and photos. The request lands on your calendar as a pending appointment you confirm or reschedule.
A board and a daily bay schedule
Repair orders move across a board by status, with waiting states in their own columns and days-in-shop aging on every card. The daily schedule shows bays per lot, drag to assign, and prints a three-page day sheet for the shop.
Parts that move stock
Parts on a repair order come off catalog stock when you add them and go back when you remove them, on create and on edit. A parts request with a photo goes to the parts counter without a walk.
Documents and history on the RO
Condition photos as tiled sets, signed estimates, uploaded documents, notes, and a status history that shows who moved the job and when. The customer file keeps the same trail.
A follow-up queue
Jobs waiting on parts, on approval or on the customer sit in a queue with a next step, so nothing ages out of sight because nobody owned the call.
A time clock for the crew
PIN kiosk clock-in with location, weekly hours emailed to the office, and a diagnostic fee and storage terms set per dealer so every document says the same thing.
Questions Dealers Ask
- Can my customers approve an estimate from their phone?
- Yes. The estimate goes out as a link. The customer approves or declines each line, signs, and can pay from that link. The signed copy is stored on the repair order.
- Does the customer have to call to check on their RV?
- No. Every repair order has a status link the customer can open on their phone. It shows the same stage your board shows.
- Can customers book service online?
- Yes. A booking form on your website collects the unit, the problem and photos. The request lands as a pending appointment on your calendar.
- Do parts on a repair order update my parts stock?
- Yes. Adding a part to a repair order decrements catalog stock and removing it restores it, both when the RO is created and when it is edited.
- Is there a shop schedule?
- Yes. A daily schedule shows every bay per lot, you drag jobs onto bays and technicians, and it prints a day sheet for the shop.